Are you frustrated with Spotify constantly stopping and leaving you without music? You’re not alone! This problem is a common one, but thankfully there are some simple solutions. In this blog post, we’ll discuss why Spotify keeps stopping and provide 10 quick fixes that you can try to get your music back up and running. So if you’re ready to fix your Spotify woes, keep reading!
Why Spotify Keeps Stopping?
The Spotify app stopping can be a frustrating experience for users. The issue can occur for various reasons, including poor internet connection, an outdated app, full device storage, software bugs or glitches, compatibility issues with the device, or problems with the Spotify account. In this article, we have listed the top 10 quick fixes for any of these problems.
1) Update the app
One of the most common causes of Spotify crashing or stopping unexpectedly is an outdated version of the app. To ensure that you have the latest version of the app installed, open up your device’s App Store and search for “Spotify”.
From there, check if there are any updates available for the app. If so, install them and restart your device to see if the issue has been resolved. It’s also important to note that you should be running the latest version of iOS or Android to ensure that Spotify can run smoothly on your device.
2) Check your internet connection
It is essential to check your internet connection if Spotify keeps stopping. A slow, spotty, or unstable connection can cause Spotify to randomly stop playing, so it is important to check that you have a strong, stable connection.
To do this, try running a speed test on the device you are using. Make sure that the download speed is at least 2 Mbps and the upload speed is at least 0.5 Mbps.
If the results of your speed test come back as lower than these numbers, then you may want to switch to a different internet provider. Additionally, try connecting to a different network to see if that helps resolve the issue.
3) Restart your device
If your Spotify keeps stopping and none of the other solutions have worked so far, restarting your device may be the way to go. This can help resolve any minor software glitches or errors that may be causing the issue.
To restart your device, simply turn it off and then back on again. Depending on your device type, this will involve either unplugging and replugging it in or using the “Power” button. For smartphones and tablets, you may need to hold down the Power and Home (or Volume Up) buttons for a few seconds until the device restarts.
Once your device has restarted, launch Spotify and check if the issue has been resolved. If Spotify continues to keep stopping, you should try reinstalling the app.
4) Check your account
If Spotify keeps stopping, it might be due to an issue with your account. Before trying any of the fixes outlined above, it’s a good idea to check your account information.
If you’re using a free account, make sure that your subscription is still valid and hasn’t expired. If your subscription has expired, you can easily renew it online or through the app.
If you’re using a premium account, make sure that your payment information is up-to-date and valid. You can check this by logging into your account on the app or website and viewing the payment page.
If everything looks good but Spotify is still stopping, you can try some of the other fixes outlined above.
5) Check for updates
One of the most common reasons why Spotify keeps stopping is that you may not have the latest version of the app installed. To make sure that your app is up-to-date, you should check for updates and install any available ones.
To check for updates on an Android device, open the Google Play Store, search for Spotify, and select ‘Update’ if it’s available.
If you are using a Windows PC, open the Microsoft Store and look for the ‘Updates’ tab. Select Spotify and follow the prompts to install any updates.
For iOS users, go to the App Store, tap Updates, and install any available updates for Spotify.
After checking for updates, restart your device and launch Spotify again. This should fix any issues you are having with the app. If this doesn’t work, try some of the other fixes mentioned in this article.
6) Reinstall the app
Reinstalling the Spotify app can be an effective quick fix for the issue of the app stopping. Here are the steps to reinstall the Spotify app:
- Uninstall the Spotify app: Go to your device’s app settings, find the Spotify app, and select “Uninstall.”
- Reinstall the app: Visit the app store on your device (e.g., Google Play Store, App Store) and search for Spotify. Download and install the latest version of the app.
- Log in to your account: Once the app is installed, open it and log in to your Spotify account using your email address and password.
- Reinstalling the app can help resolve any technical issues that may be causing the app to stop and can also ensure that you are using the latest version of the app.
7) Clear the cache
Clearing the cache of an app is a tried-and-true solution for resolving technical issues, including the issue of Spotify stopping. Here’s a general overview of the steps to clear the cache for the Spotify app:
- Go to the app settings on your device.
- Find the Spotify app and select it.
- Look for an option to clear the cache or data of the app.
- Confirm the action to clear the cache.
Clearing the cache can help resolve any temporary issues that may have accumulated over time, freeing up memory and allowing the app to run more smoothly. It’s important to note that clearing the cache will not delete any personal data or saved content within the app.
8) Disable high-quality streaming
Disabling high-quality streaming in Spotify can help resolve the issue of the app stopping, particularly if the issue is related to a slow or unreliable internet connection. Here’s how to disable high-quality streaming on Spotify:
- Open the Spotify app on your device.
- Go to the Settings section of the app.
- Look for the option to adjust the Streaming Quality.
- Change the setting from “High” to “Normal” or “Low.”
By reducing the quality of the streaming, you are effectively reducing the amount of data that the app needs to download in order to play music, which can help resolve issues related to slow internet speeds or poor connectivity. It’s important to note that reducing the quality of the streaming may also result in a reduction in the overall audio quality of the songs being played.
9) Reset Your Password
Resetting your password can be a quick fix for the issue of Spotify stopping if you are unable to log in to your account. Here are the steps to reset your password:
- Go to the Spotify login page on any web browser.
- Click the “Forgot Your Password?” link.
- Enter the email address associated with your Spotify account.
Follow the steps to reset your password, which may include receiving a password reset email or answering security questions.
Once you have reset your password, log in to your Spotify account on the app using your email address and the new password.
Resetting your password can help resolve any issues related to incorrect login credentials and can also provide an added layer of security for your account.
10) Contact customer support
If none of the previous quick fixes have resolved the issue of Spotify stopping, you can contact Spotify customer support for further assistance. Here are the steps to do so:
- Go to the Spotify Help page.
- Find the option to contact Spotify support.
- Choose the type of issue you are experiencing.
Follow the prompts to submit a support request to Spotify, which may include providing details about the issue and your account.
Wait for a response from Spotify customer support, which may come in the form of an email or in-app notification.
Contacting customer support can be a useful step if you have tried all other quick fixes and are still experiencing issues with the Spotify app. The support team will be able to provide more personalized assistance and help resolve any technical issues you may be facing.