In the ever-competitive business world, it is in the best interest of modern business to be kept abreast with the latest technologies that help bootstrap sales. CRM software is an example of such modern technologies. As it’s a provision that helps track and harvest client data to help create a winning strategy. This article bothers on a list of the 10 best CRM software for modern businesses in a bid to reduce the stress that goes with scouting.
Gone are the days when you have to organize customers’ data manually; CRM software makes this process seamless by automating the process. CRMs provide you with the contacts and history of the customer’s dealings with your company all in one place.
Astute business owners can improve sales with the data gotten from CRMs as they can analyze them and create the best sales strategy to make your customers buy more of your goods in a manner that can be likened to a customer retention system.
1. HubSpot CRM
HubSpot CRM is the customer relationship management software to install if you are making a foray into a modernized CRM system. It is an easy-to-use software designed to make newbies feel at home. Aside from being an easy-to-use software, HubSpot also offers an entirely free package that can be seen as apt for small businesses.
Top amongst the Hubspot CRM features include tracking the company’s deals, organizing its contacts, and more. There is also support for the integration of apps like Salesforce, Shopify, and Microsoft Dynamics. To show further support to small businesses, the Hubspot platform provides free business and marketing resources, Ebooks, guides, and other resources that help small businesses flourish.
EngageBay is a free CRM software tailored for small business owners, agencies, solopreneurs, and bloggers. The product was launched in 2017 and has great reviews on G2, Capterra, SourceForge, and GetApp.
EngageBay CRM remains free forever if you have a small subscriber base, and you can still use plenty of features, like 360-degree contact view, lead management, Live Chat, appointment scheduling, G Suite integration, email tracking, deal and task management, and more.
You can also use EngageBay to build your own pop-up forms to generate more leads.
EngageBay CRM is free up to 500 subscribers and 1,000 branded emails a month. The Basic plan starts at $12.99 a month and offers multiple deal tracks, in-app calling, a tag manager, predictive lead scoring, and 3rd party integrations.
Drip puts away the hassle that goes away with manual customer relationship management. It brings to the table a service that automates the process of keeping in touch with customers and their data, which will be analyzed to effect positive changes to your business. It also helps you keep in touch with your customers, making provision for the needed promotion letter.
The features offered by drip include marketing automation workflows, advanced contact management using tags, custom fields, and events. It also offers native integrations with popular 3rd party services, actionable reports, easy email list segmentation, content customization, and lots more. Drip also allows integration of 3rd party services like Shopify, Facebook, Woo-commerce, email services, and more.
Drip’s $49 per-month premium plan offers 2500 active contacts, unlimited email sends, and 24/7 support. However, enthusiasts can enjoy a 14-day free trial to ascertain if the service suits their needs fully.
Sendinblue does its best to be an apt CRM software sooting for both small and large-scale businesses. It packs in a tone of features that appeals to business owners that care a lot about the effect of customer relationship on the business.
The Sendinblue CRM allows Easy segmentation and personalization, powerful marketing automation tools, a transactional email with reliable delivery, A/B testing, live chat, and lots more. It also sets itself apart, its provision for SMS marketing, a feature that isn’t common with most CRM software.
Enthusiasts can run the Sendiblue package for free and can also choose to upgrade to the premium package as their business needs increase. The premium package starts at $25 per month, with a provision for 10,000 e-mails.
5. Constant Contact
The Constant Contact software offerings show that it has more features in its bosom. It’s way more than the email marketing outfit it portrays go to be. Further research shows that it serves well as a tool to manage customer relationships.
On the Constant Contact software, we have marketing automation, easy integration with e-Commerce platforms, support for Facebook and Instagram ads, sales funnels report, a drag and drop builder, and more. All these features are offered on an easy-to-use interface that facilitates a seamless workflow.
Employing the constant contact CRM service attracts a premium that begins at $20 a month while upgrading to the Email Plus package will require a premium of $45.
Enter one of the top veterans in the CRM software sector. SalesForce is one of the best CRM softwares that has been available for quite some time now. It has, over the years, managed to pack in a lot of CRM essentials to help your business thrive.
Data provided by the SalesForce app will help you develop an intelligent strategy that will help drive more sales. You will find guided onboarding, custom dashboards and report, an automatic tracker for emails and meetings, and more under the hood.
The SalesForce service will cost you a premium that starts at $25 a month or $9.99/month per user (billed annually).
7. Fresh Sales
Still, on the topic of the best CRM softwares for modern businesses, Fresh Sales is yet another highly recommended CRM you should consider checking out. It’s a handy tool that can help you procure data to improve sales.
Fresh Sales take offering an intuitive interface seriously and, as such, made moves to offering a fairly easy-to-use dashboard that makes grabbing resources seamlessly. The dashboard was built in a manner that makes it easy to access reports, emails, phone calls e.t.c. You certainly don’t want a complex CRM software that makes your job tougher.
The features available on this CRM tool include 360-degree access to customer profiles, complete with customer touchpoints, AI-powered lead scoring for prioritizing leads and boosting sales, Mobile app integration for managing your business on the go, and more. Using this service will cost you about $12 per month $9.99/month per user (billed annually).
8. Agile CRM
If you are in search of a very diverse CRM software, then the Agile CRM may just be what you need. It comes in as one of the vastest CRM software available, packing a ton of features in pursuit of being an apt tool for business owners.
Agile CRM offers a single-page contact management system,1-click calling, marketing tools, and an appointment scheduling tool to capture a lead in sales.
Its features set also include a 360-degree contact view, project management, gamification of sales, calendar, support ticketing, and lots more.
On the Agile CRM tool, you’ll have a limited free tier plan and premium plans that start at $9.99/month per user (billed annually).
9. Pipe Drive
Pipe Drive is yet another CRM provider that cares a lot about offering business owners a very intuitive interface for customer relationship management. It bears an intuitive interface that makes the whole process seamless.
Inside the Pipe drive, you will find Email templates, sales reporting, forecasting, drop and drops tasks, and lots more. We also have API for easy integration, easy integration with Google Apps, Trello, and more.
In addition to pipeline management with a clear, visual interface, you’ll also get email integration, sales reporting and forecasting, and mobile apps so you can access your CRM from anywhere. Pipe driving pricing begins at $12.50 a month on an annually billing.
In the midst of great doubt that you might not have found a suitable CRM software for your business, from the already listed options comes yet another awesome option — Zoho, which is a cloud-based CRM designed to improve sales.
With Zoho, you can organize contacts, manage sales, provide customer support, and lots more. Some of the other features of the Zoho CRM include an AI voice assistant for creating intelligent dashboards and forecasting business trends, team collaboration tools and team roles, Built-in security measures to keep your data safe, and lots more.
Pricing on the Zoho CRM system begins at $12/month per user in annual billing. However, there is a free tier plan that allows up to 3 users on the service.
Notable Mention: Sales Flare
Last but certainly not the least on our list of best CRM softwares for modern businesses is the Sales Flare CRM. It follows suit with the already listed options to provide a modern business tool that desires to adopt a top notch CRM software for customer relationship management.
Sales Flare feeds the business owner with the customer relations with the business. It is an apt tool for business owners who desire to improve sales.
Here Contact information is gathered and automatically updated from public sources, sales opportunities are placed in an easy-to-read dashboard e.t.c
Using the Sales flare platform will cost you $29 a month when billed annually. The top-notch enterprise plan jumps to $99 per month.
No doubt, there are tons of CRM software available; however, I sincerely hope that this article has successfully saved you the burden to have to do long searches. If you do have any other recommendations not listed in this article, do well to drop them in the comment section below.